State Farm® Insurance Agent Todd Heeter

"True professionals, with great customer service!"

"Very professional and great customer service!"

"I have been with State Farm since I was 16, Erika and Deb with Todd Heeter's office in St Joseph are outstanding. Anytime I need a quote, need to make changes or simply have a question, they are prompt and efficient. They are very knowledgeable and up to date on all the new insurance changes. They offer personal customer service and make you feel appreciated."

"Very knowledgeable and experienced team...highly recommend!!!"

"Wonderful experience every time I visit this State Farm office. The entire team is friendly and professional. Debby and Erica are especially amazing—they always respond quickly and make sure all my questions are answered. I truly appreciate their care and attention!"

"Love the personal help from Deb & Erica!"

"I’ve been with State Farm for years, and my agent Erica has always been incredibly helpful. She’s responsive, knowledgeable, and truly goes above and beyond every time I need assistance. Whether it’s updating documents, answering questions, or handling changes quickly, Erica always takes great care of us. I really appreciate her support and highly recommend her and State Farm for their excellent service."

"Debby and Erica provide great customer service and always return phone calls and emails in a timely manner."

"If you want experienced, Great customer Service & Transparent options. Highly Recommend Debby ! I literally had the best experience I’ve had with any insurance company in years !"

"Todd and his team have been amazing. Very helpful and making sure all my questions are answered. Would highly recommend!"

"The staff is very helpful and friendly!"

"The staff at this office, is the reason that I am at this office. The people who go the extra distance, call you by your name, and go out of there way to help work here. Debbie and Erica you have made buying insurance as painless as humanly possible. Be aware, there is difference people. Make an informed decision. Call Debbie or Erica. See for yourself. There is a difference, and its Debbie and Erica that make the difference."

"Erika is Amazing & all the Staff @ this office !"

"Great customer service. I really love working with Deb and Erica"

"I have been with this office for over 25 years. The girls (Debbie & Erica) are so very helpful and professional when it comes to insurance needs."

"I love State Farm, been with them for years, Customer Service is Amazing, (St. Joe. Mich..Niles Rd.) keep up the Good Work...🙏💜.."

"I’ve worked with Debby and Erica for some time now, and they’ve consistently provided exceptional service from day one. In the past, they made the insurance process simple, clear, and stress-free — and they continue to go above and beyond every time I reach out. Both are incredibly knowledgeable, friendly, and always take the time to explain options in a way that’s easy to understand. Their professionalism and genuine care for their clients truly set them apart. Todd recently took over for John, and while I haven’t had any direct communication with him yet, I’ve heard wonderful things about his service and leadership. I’m confident the same level of excellence will continue under his guidance. I’m grateful for the continued support from Debby and Erica!"

"Esta oficina es amable, bien atentos, y expertos en todas las coberturas de seguro. Los recomendaria 100% a todos mis amistades y familiares."

"This State Farm has been great to my family. Their agents really take the time to help us find the right coverage. Anytime we’ve had questions, they’ve been super quick to respond. Definitely recommend them if you need solid insurance!"

"From the moment you walk in, you’re greeted with professionalism, kindness, and genuine care. Debby and Erica have been doing insurance for many and their experience truly shows. They are incredibly skilled and educated in their profession, always taking the time to explain everything clearly and make sure you fully understand your coverage. They provide professional, personalized service to every client and always address questions or concerns promptly. Todd, who recently took over for John, has been absolutely wonderful. Even though he’s new to this office, you’d never know it — he’s friendly, approachable, and provides exceptional customer service. He’s very understanding of his customers’ needs and wants, and you can tell he genuinely cares about helping people find the best solutions. This is hands down the best State Farm office in the area. The entire team is honest, hard-working, and diligent — exactly what you want when it comes to your insurance needs. I’d recommend Debby, Erica, and Todd to anyone looking for trustworthy, experienced, and caring agents who truly put their clients first!"

"Any question I have ever had, either Debby or Erica answer my question promptly and provide excellent customer service!"

"I’ve had multiple insurance companies and this one is by far one of the best customer service ones I’ve come across. They staff always friendly and ready to help. I had a claim for a flooding of my laundry room and they took care of everything. I couldn’t be happier with their service promptness and just overall willingness to help me thru a tough time. Absolutely recommend! 10/10!!"

"Erica and Debby are always great!"

"Todd and his staff we're great to work with. I was a little hesitant at first but he held my hand the entire time, not literally, we only just met, but figuratively as he guided me to decisions that made sense for me. He felt easy to talk to and if I had to pick one downside, it'd be that his golf handicap is higher than mine. But it's okay, I'm willing to swap advice with him anytime. 10 out of 10 would recommend."

"Office staff was great to work with and Todd knows his stuff!"